Returns management

Every customer has different returns processes. Whether with RMA or return note: We accept the returns, identify the order and check the articles according to your specifications:

Was this article even sent to the customer? With this exact serial number? In which condition is the product? Afterwards the returns are booked again, either for resale, as B-goods or as defective goods. The same principle applies to returns: performance and quality. Because the faster the customer receives a response, the higher the customer satisfaction. Of course, you will also receive a detailed returns report.